Mystery Box

Frequently asked questions

Each plant is carefully wrapped and tucked in safely for the journey. We use durable, protective packaging designed to keep your plant fresh and beautiful on arrival.

Delivery times depend on your location, but most orders arrive within 2–5 days.

Live plants are shipped on Mondays to ensure packages don't get hold up in transit over the weekend in cases of delay.

Other non-plant items will take 3-5 busniess days to process.

You will receive a confirmation email with tracking info once order is processed.

Sometimes shipping can be rough on plants! Take a quick look at our Refund policy to see what to do next — we’ll guide you every step of the way.

Yes, but we take extra precautions. During extreme temperatures, we may delay shipments slightly to protect your plants — it’s all about keeping them healthy.

Absolutely! You’ll receive a tracking link by email as soon as your order ships.

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Grow with care

Pick with heart

Ship with love

Frequently asked questions